Returns & Exchanges

At Hoya Filters, we stand by the precision and quality of our optical glass. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Pack with Care

Place the filter in its original protective case and packaging to prevent scratches or cracks during transit, ensuring all documentation is included.

3

Label and Ship

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

4

Inspection and Refund

Once our technicians verify the optical integrity of the returned filter, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing