Frequently Asked Questions
Everything you need to know about Hoya optics and your order.
How do I determine the correct filter size for my lens?
The filter size is usually printed on the front or side of your lens barrel, preceded by a diameter symbol (ø). Common sizes include 58mm, 67mm, and 77mm.
What is the difference between Hoya's NXT, Fusion, and HD series?
NXT is our entry-level professional series, Fusion features antistatic coatings for easy cleaning, and the HD series is engineered with hardened glass and high-transparency films for maximum durability.
Do you offer international shipping?
Yes, we ship Hoya filters worldwide. Delivery times vary by region, typically ranging from 3 to 10 business days for international orders.
What is your return policy for opened filters?
We accept returns within 30 days of purchase. The product must be in its original packaging and free of scratches, fingerprints, or any signs of use to qualify for a full refund.
How should I clean my Hoya filter to avoid scratching?
We recommend using a blower to remove loose dust, followed by a clean microfiber cloth and a small amount of dedicated lens cleaning solution applied to the cloth, not the glass.
Are Hoya filters covered by a warranty?
Yes, all authentic Hoya filters purchased through our store come with a one-year limited warranty against manufacturing defects in materials and workmanship.
